Noble 911 Services

Gold Line Wellness Program

Current Stress Response = keep working, regroup privately

Work stress is negatively impacting comm centers and its employees. What can we do about it?

OFFER GOLD LINE WELLNESS PROGRAM
FOR ALL 9-1-1 PROFESSIONALS

How can it help a comm center?
  • Increase morale within comm center
  • Decrease rates of burnout
  • Improve employee retention
  • Reduce impacts of stress effecting work performance
  • Advance the resiliency of comm centers
What do participants get out of it?
  • Action oriented tools that support health and minimize the impacts of stress
  • Supportive work environment
  • Skills and dedicated time during the work day to improve overall wellbeing and resilience

program includes content in each of the following areas:

  • Physical Activity
  • Nutrition
  • Stress Response

The primary goal of the Gold Line Wellness Program is to promote a supportive workplace for dispatchers, so they may be able to prioritize self-care in a stressful, sedentary, demanding work environment.

What does it take?
  • Participation
  • A computer
  • Scheduled time allocated by leadership to complete course content and participate in small group sessions
  • Compassionate support from all angles: content, self, Noble 911 Coach, co-workers, and leadership
How much time?
  • 45-min virtual orientation
  • 2 consecutive weeks
  • 6 hours of content
  • 3 90-min small group sessions to digest and absorb content with peers
  • Endless time for application on and off shift